Fleet disappears

  • Hi


    Recyclers are missing after collecting DF, 11,5m sent, delivered collected debris to the moon, but fleet is not there. Also not stuck in the fleet movement.


    # Bug Title ️ ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Recyclers are missing after collecting DF, 11,5m sent, delivered collected debris to the moon, but fleet is not there. Also not stuck in the fleet movement.




    ## Account Nickname/ID ----------------------------------------------------------------------------------------------------------------------------------

    New player name



    ## Account Type ----------------------------------------------------------------------------------------------------------------------------------------------------------------------

    General




    ## Device & Environment ---------------------------------------------------------------------------------------------------------------------------------------------------------

    - Device: PC

    - OS: macos

    - Browser: chrome Version 146.0.7680.178 (Official Build) (arm64)

    - Scripts/Extensions: no




    ## Steps to Reproduce ------------------------------------------------------------------------------------------------------------------------------------------------------------

    1. sent exact amount of recs

    2. collected

    3. delivered

    4. fleet missing




    ## Expected Result ------------------------------------------------------------------------------------------------------------------------------------------------------------------

    [What should happen]

    Fleet should be there



    ## Actual Result ----------------------------------------------------------------------------------------------------------------------------------------------------------------------

    [What actually happens]

    Recyclers missing



    ## Frequency --------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    [Always / Sometimes / Once]

    One time for now




    ## Evidence ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    [Screenshots / Video / Report IDs]

    rr-en-808-3c217bf9106aaa4c712bbdaffd8b1dc1c01129d1

    pasted-from-clipboard.png



    ## Additional Notes -----------------------------------------------------------------------------------------------------------------------------------------------------------------

    [Any extra context]

  • [Short, descriptive title] fleet does not return after attack



    ## Account Nickname/ID ----------------------------------------------------------------------------------------------------------------------------------

    lamaah / 101136




    ## Account Type ----------------------------------------------------------------------------------------------------------------------------------------------------------------------

    [Collector / General / Discoverer]

    Discoverer



    ## Device & Environment ---------------------------------------------------------------------------------------------------------------------------------------------------------

    - Device: [PC / Mobile / Tablet]

    PC

    - OS: [Windows / iOS / Android / etc.]

    Windows

    - Browser: [Name + Version]

    Chrome v148

    - Scripts/Extensions: [Yes/No + details]

    no



    ## Steps to Reproduce ------------------------------------------------------------------------------------------------------------------------------------------------------------

    1. attack player




    ## Expected Result ------------------------------------------------------------------------------------------------------------------------------------------------------------------

    [What should happen]

    fleet should return




    ## Actual Result ----------------------------------------------------------------------------------------------------------------------------------------------------------------------

    [What actually happens]

    fleet is missing completely



    ## Frequency --------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    [Always / Sometimes / Once]

    sometimes



    ## Evidence ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    [Screenshots / Video / Report IDs]

    screens attached. 3 waves send to planet, all gone. 1 wave send to moon - is back


    ## Additional Notes --------------

    3 waves att from 7:251:9 Moon to 7:223:10 planet - not returned

    1 wave att from 7:251:9 Moon to 7:223:10 moon - returned

  • Hello,

    I am writing to report a serious technical issue regarding my fleet. My in-game username is Bojkiteam and I play on the EN Singularity universe.

    A short while ago, I was trying to dispatch my fleet to my Moon . Initially, the game wouldn't allow me to send the entire fleet at once. To resolve this, I decided to split the fleet in half.

    The dispatch command went through for the halves, and the ships left their starting location. However, they have completely disappeared. They are currently not present on the starting planet/moon, they are not on the target moon, and they are completely missing from my Fleet Movement Overview (there are no active fleets returning or flying). It feels like the fleet just vanished from the database.

    Unfortunately, I didn't take any screenshots at the exact moment of sending, as I did not expect this error to occur.

    Could you please check the server logs for my account (Bojkiteam) and help me locate or recover my missing ships?

    Thank you for your assistance.

    Best regards, Bojkiteam

  • Bug Title

    Fleet completely disappeared after splitting and dispatching to Moon

    Account Nickname / ID

    Bojkiteam

    Account Type

    Discoverer

    Device & Environment

    • Device: PC
    • Operating System: Windows
    • Browser: Firefox
    • Scripts/Extensions: None, all disabled

    Steps to Reproduce

    1. Open the Fleet Dispatch menu on the account.
    2. Attempt to send the full fleet from Planet to Moon / Moon to Moon (the game initially blocked/failed to send the full amount).
    3. Split the fleet manually into two halves.
    4. Successfully dispatch both halves of the fleet.

    Expected Result

    ------------------------------------------------------------------------------------------------------------------------------------------------ nudge The fleets should arrive at the target location or appear as active movements in the Fleet Overview (Event List) returning or flying.

    Actual Result

    Both halves of the fleet completely disappeared. The ships are not present at the starting coordinate, they are not at the target moon, and they are completely missing from the Fleet Movement overview. The fleet just vanished from the database.

    Frequency

    Once (critical error resulting in total fleet loss)

    Additional Information

    The issue occurred on the EN Singularity universe. Unfortunately, I do not have any screenshots from the exact moment of the dispatch, as I did not expect this server-side database error to occur. Please check the server logs for the account "Bojkiteam" to trace and restore the missing ships. Thank you.

  • I would like to add that this issue is reproducible: every second fleet sent to these coordinates completely disappears during the dispatch process.

  • Hi, i got the same bug in g9:182:7 (Reveant24) collect debris mission, the entire fleet completely disappeared, From Moon, it spent 60 seconds collecting debris. Fleet movement was canceled from Fleet - Fleet Movements. When it "returned," only resources returned, but the fleet was gone.



  • ## Bug Title ️ ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    [Short, descriptive title]

    The entire fleet completely disappeared. From Moon to collect debris for 60 seconds, the fleet movement was canceled without collecting the debris from Fleet - Fleet Movements. When it "returned," only resources returned, but the fleet was gone.



    ## Account Nickname/ID ----------------------------------------------------------------------------------------------------------------------------------

    Reveant24



    ## Account Type ----------------------------------------------------------------------------------------------------------------------------------------------------------------------

    Discoverer




    ## Device & Environment ---------------------------------------------------------------------------------------------------------------------------------------------------------

    PC Desktop

    - Windows 10

    - Browser: Chrome

    Versión 148.0.7778.168 (Build oficial) (64 bits)

    - Scripts/Extensions: All disabled




    ## Steps to Reproduce ------------------------------------------------------------------------------------------------------------------------------------------------------------

    1. Send your entire fleet with Metal Crystal Deut resources to collect debris.

    2.Select speed (100% 0:02:34). Send.

    3.Then go to Fleet - Fleet Movements - Return Fleet.

    4.Wait for the return, reload. 0 fleet




    ## Expected Result ------------------------------------------------------------------------------------------------------------------------------------------------------------------

    May the fleet be on its journey safely, not collect the debris, and return safely.




    ## Actual Result ----------------------------------------------------------------------------------------------------------------------------------------------------------------------

    Just all ships are gone



    ## Frequency --------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Once (critical error resulting in total fleet loss)

    ## Evidence ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    [Screenshots / Video / Report IDs]

    I have no proof since I didn't think this would happen...



    ## Additional Notes -----------------------------------------------------------------------------------------------------------------------------------------------------------------

    The issue occurred on the EN Singularity universe. Unfortunately, I do not have any screenshots from the exact moment of the dispatch, as I did not expect this server-side database error to occur. Please check the server logs for the account "Reveant24" to trace and restore the missing ships. Thank you.

  • Just wanted to add to this report give additional instances.

    This occurs regularly for me. G9 is the worst for it and always on a moon.


    May 25th at 2000 server time from my Edge Browser my entire fleet returning from an Espionage mission to slot 16 disappeared.

    This was on Singularity
    Would the team like a log of it?